FAQs

CAN I HIDE THE COUNTDOWN FROM SOME OF MY SHOP PAGES?
You can add following meta tag to the pages you want to hide the countdown from. <meta name="sellify:uct:active" content="false" ...
Fri, 10 May, 2019 at 3:49 PM
CAN I PREVIEW COUNTDOWN TIMER BEFORE MAKING IT LIVE FOR PUBLIC?
Yes, Disable the app on both mobile and desktop from settings page and then visit: https://your-shop-url.com?uct=1 uct=1 in url means the app wil...
Sun, 16 Dec, 2018 at 3:23 PM
CAN I REDUCE THE SIZE OF TIMERS ON MY STORE?
Yes, you just need to add the following css in custom css box on settings page /* For Theme 1 */ .uct-theme-1.sellify-countdown-timer-holder { padding...
Wed, 31 Jul, 2019 at 11:10 AM
How do I change the language in timer?
Scroll down the timer settings page and find 'Countdown Advanced settings' section. In this section, there's a sub-section 'Units & ...
Mon, 13 May, 2019 at 10:13 AM
The timer is not working on my store, what could be the reasons?
Kindly check timer expiration date (End repetition at OR Expires at) under 'Timer Settings' section. This date should be in future. Check if the...
Wed, 15 May, 2019 at 10:48 AM
Can I place the countdown timer on a custom position on my store?
Yes, you sure can but it's a bit tricky. You need to have a knowledge of HTML selectors.  Choose 'Custom' from 'Countdown position&#...
Wed, 15 May, 2019 at 10:56 AM
IS THERE A WAY TO LOAD THE APP FASTER?
Since scripts registered by Shopify apps' are loaded once the page is loaded successfully, there is only one way to speed it up. Add following line of ...
Mon, 3 Jun, 2019 at 11:05 AM
Countdown timer is overlaying header/menu?
window.addEventListener("Sellify::Countdown::Resized", function(e){ if($(e.detail.holder).hasClass('position-top')){ const css = `...
Wed, 26 Jun, 2019 at 5:23 PM